TharsternSQL Hardware Specification

(Last updated 091124TK)

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1)    Package Overview

 

2)    Summary of Individual Module Requirements

       Commercials Suite

       Production Scheduling

       Sales Order Processing with Forms Management

       Shop Floor Intranet Data Capture IDC

       Print Management

       e4print

       Warehousing and Kitting (BOM / Stock Extra)

       Barcode Stock Control

       Cost Rate Manager

 

3)       TharsternSQL System Hardware Requirements

 

4)       TharsternSQL System Client Workstations

4.1        Client running TharsternSQL not including Production

4.2        Client running TharsternSQL Production Scheduling

4.3        Client Running TharsternSQL Intranet Data Capture

4.4        Not Supported Details

 

5)       TharsternSQL Servers

5.1        The SQL Server

5.2        Server Software

5.3        e4print Server

 

6)     Networks

6.1.             Network Cabling Topologies

6.2.             Networking Protocols

6.3.             IPXSPXverview:

 

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1.   Package Overview:

Package

TharsternSQL

License Method

·        Generally User based unless described otherwise

•    Licensing of users is controlled via a software licence file and a physical dongle attached via a USB dongle on the Server.

Modules

Commercials Suite:

o       Estimating

o       Job Costing

o       Purchase Order Processing (POP)

o       Raw Material Stock Control

Production Suite:

o       Production Scheduling

o       Shop Floor Intranet Data Collection (IDC)

o       JDF Workflow Connector

Fulfilment Suite:

o       Sales Order Processing with Forms Management (SOP)

o       Warehousing & Kitting or “Stock Extra” (W&K)

o       Barcode Stock Control

Outsourcing

o       Print Management

e-Commerce

o       e4Print: Base; Ordering; Tracking; Quick Quotes; Sales Online

o       Variable Data (Artwork Template Builder)

Connections

o       Accounts Link

o       CRM Link

Third Party

Products

·      Accounts:                                Integrates seamlessly with:

§          Sage Line 50 (v10, v11, v12)

§          Sage AccPac

§          GP Dynamics (Microsoft Great Plains)

§          Other SQL solutions on qualification

Batch integration with:

§          MYOB

§          Other solutions on qualification

·      Reporting:                               Uses Crystal Report Writer, v9, v10, v11, 2008

·      Microsoft Office Pro:                 Microsoft Word used for documents such as quotes, letters, job bags etc. Microsoft Access used for Cost Rate Manager.

·      Microsoft Internet Explorer:        E4print and Shop Floor Intranet Data Capture v6 or above.

·      Microsoft Outlook:                          For emailing of documents

·      MBSA:                                                 Microsoft Baseline Security AnalySer for E4print.

·      PDFLib or Web4Print:               Used for online proof editing via E4print.

·      Virus Scanner Software.

Note: Third party tools are not provided and must be purchased separately.

Database

Microsoft SQL Server 2000 / 2005 / 2008 Standard Edition. Authentication set to both types. Users must be set up belonging to a TharsternSQL user group with this group having access to the TharsternSQL database.

Client Connection

ODBC

Notes

·        The installation of TharsternSQL is not an auto-install package and requires that TharsternSQL is configured to set data requirements enabling the functionality and operation of each module. This information is provided as a guideline only. The final specification for any hardware and related Operating System and Third Party software should be presented by the customers IT and Networking consultant, to Tharstern NZ for approval, prior to the purchase and installation of the necessary network; and prior to the installation of the first day of the TharsternSQL installation and training.

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2.   Summary of Individual Module Requirements:

Installation Type Definitions:

Standard

·           Refers to a basic installation of TharsternSQL covering most modules.

Non-Standard

·           A more complex setup that requires additional software to be installed and licensed as part of the installation of this module.

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£   Commercials Suite:

     Estimating, Job Costing, Purchase Order Processing, Raw Material Stock Control

License Method

·           User based, concurrent.

·           Supplied as individual user licenses.

·           Licensing of users is controlled via a software licence file and a physical dongle attached via a parallel port on the Server.

Dependencies

·           The Commercials Suite can run as a stand alone package, or integrate with the other modules of TharsternSQL including the third party products outlined in this document.

Prerequisites

·           Hardware/Software:See Point 4.1 for all modules. For Production Scheduling refer below.

Installation Type

·           Standard installation of TharsternSQL.

Notes

·           A minimum of one mapped drive is required. ‘T:’ points to a TharsternSQL directory where files are installed.

·           If integrating with Sage Accounts, “S:” points to Sage.

·            Universal Naming Convention (UNC) of drive letters not supported by Sage products.

 

 £   Production Scheduling

Licence Method

·           Terminal licence installed with the Production Suite.

·           Licensing of users is controlled via a software licence file and a physical dongle attached via a parallel port on the Server.

Dependencies

·           Dependent upon Job Costing being installed as a minimum.

·           Option: Commonly installed with the IDC module.

Prerequisites

·           Hardware/Software:    See Point 4.2

Installation Type

·           Standard

Notes

·           Currently, only one nominated user in Production Scheduling can make amendments. Subsequent users view a read only version.

 

£   Sales Order Processing with Forms Management (SOP)

Licence Method

·           User based, dependent upon the number of base Commercials Suite Users.

·           Installs as part of the Fulfilment Suite

Dependencies

·           SOP can run as a stand alone package, or integrate with the other modules of TharsternSQL.

Prerequisites

·           Hardware/Software:    See Point 4.1

Installation Type

·           Standard installation of TharsternSQL.

 

 £   Shop Floor Intranet Data Capture (IDC)

Licence Method

·           Terminal based.

·           Terminal licences are controlled via a software licence file.

·           Installs as part of the Production Suite.

Dependencies

·           Dependent upon Job Costing being installed as a minimum.

·           Option: Commonly installed with the Production Scheduling module.

Prerequisites

·           Hardware/Software:    See Point 4.3

Installation Type

·           Non-standard

Notes

·           Because of the nature of this module, an Intranet has to be set up on the server. Each client must have Microsoft Internet Explorer 6+ or above.

  

 £   Print Management

Licence Method

·           User based, dependent upon the number of base Commercials Suite Users.

·           Installs as the Outsourcing Suite

Dependencies

·           Dependent upon Estimating and Job Costing being installed as a minimum.

Prerequisites

·           Hardware/Software:    See Point 4.1

Installation Type

·           Standard installation of TharsternSQL.

 

 £   e4Print

Dependencies

·           Dependent upon SOP being installed as a minimum.

·           Can integrate directly with the estimating module.

·           Installs as part of the e-Commerce Suite

Prerequisites

·           Hardware: See TharsternSQL Hardware Requirements Section 4. Always requires a separate Web & FTP server with appropriate Windows components installed. Interacts with a firewall to the Internet. Sits outside the DMZ (De-Militarised Zone).

·           Software: Server Microsoft SQL Server 2000, 2005 or 2008 Standard Edition with Firewall requirements (see section 5.2). Microsoft IIS & FTP Components

·          Crystal Enterprise installed. PDFLib Installed.

·           Client Microsoft Internet Explorer 6+

Installation Type

·           Non-standard

Notes

·           Can be used internally through an Intranet setup.

·           Crystal Enterprise must be installed on the server to allow customers to call off reports over the internet.

·           Separate information supplied on request for Credit Card Processing. New processes/module due Australia and New Zealand late 2009.

 

£   Warehousing & Kitting or ‘Stock Extra’ (W&K)

Licence Method

·           User based, dependent upon the number of base Commercials Suite Users.

Dependencies

·           Warehousing & Kitting integrates with the other modules of TharsternSQL.

Prerequisites

·           Hardware: See TharsternSQL Hardware Requirements Section 4

·           Software: Microsoft SQL Server 2005 Standard Edition, IIS6 and FTP installed.

Installation Type

·           Standard installation of TharsternSQL.

 

£   Barcode Stock Management

Licence Method

·           Terminal (number of handsets) based

·           Installs as part of the Fulfilment Suite

Dependencies

·           Stock Control installed as a minimum.

Prerequisites

·           Motorola/Symbol MC9000 Barcode Scanner

·           Motorola/Symbol AP-5131 Access Point

Installation Type

·           Standard installation of TharsternSQL. Requires site surveys.

 

 £   Cost Rate Manager

Licence Method

·           User based.

·           User licences are controlled via a software licence file.

Dependencies

·           Cost Rate Manager can run as a stand alone package and uses Microsoft Access as its database.

Prerequisites

·           Hardware: See TharsternSQL Hardware Requirements Section 4

·           Software: Microsoft Access.

Installation Type

·           Non-standard

 

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3.   TharsternSQL Hardware Requirements:

IMPORTANT NOTES ABOUT THE SPECIFICATION:

 

·        This document is intended to provide minimum and recommended specifications for client and server hardware for the TharsternSQL product suite.  This is an advisory document. Any questions regarding your particular installation should be directed to your local Tharstern support desk.

·         The TharsternSQL Cost Rate Manager and E4print modules are excluded from this specification. For configurations requiring Terminal Services or Citrix, please discuss this with your hardware provider.

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4.   TharsternSQL Client Workstations:

IMPORTANT NOTES ABOUT THE SPECIFICATION:

 

·          The hardware requirements above are based upon the client machine running the TharsternSQL applications identified above along with Microsoft Word, Microsoft Outlook, Crystal Reports and a suitable antivirus product.  A higher specification machine may be required should additional applications be loaded and used simultaneously.

·       The current version of TharsternSQL "T4" no longer supports Windows 2000 Professional.  This product has not been supported by Microsoft for some time and the advent of new controls and updates to the compiler has meant that TharsternSQL T4 will not run on this is operating system.

·       Although hard disk space is generally not important, a small amount (approx 10- 20Mb) is required for the ODBC, Crystal Reports and Sentinel Drivers to be installed.

4.1    Client running TharsternSQL (not including Production Scheduling):

 

·          Pentium IV 3+GHz or Pentium Dual/Quad Cores 1.4+Ghz

·          512 MB Memory (Windows XP) / 2GB Memory (Windows Vista)

·          Resolution 1024 x 768 x 16Bit

·          100mbps network connection

 

·          Windows XP Professional SP2 / Windows Vista Business or Ultimate Editions

·          Internet Explorer 6.0 or above

·          Microsoft Word 2000 or above

4.2    Client running TharsternSQL including Production Scheduling:

 

·          Pentium IV 3+GHz or Pentium Dual/Quad Cores 1.4+Ghz

·          1GB Memory (Windows XP) / 2GB Memory (Windows Vista)

·          Resolution 1280 x 1024 x 16Bit

·          21” Monitor or Dual 19” Monitors

·          100mbps network connection

 

·          Windows XP Professional SP2 / Windows Vista Business or Ultimate Editions

·          Internet Explorer 6.0 or above

·          Microsoft Word 2000 or above

4.3    Client running TharsternSQL Shop Floor Intranet Data Capture:

 

·          The only requirements of an IDC client are that the machine is networked and capable of running Microsoft Internet Explorer Version 6 or above.  If this is possible – regardless of the specification of the machine – then the hardware should be suitable.

        PC Based

        Apple Mac Based

·          Pentium III 450

·          Power PC Processor

·          128 Mb

·          800 X 600 @ 256 Colours

·          14”

·          10 Mbps

·          Windows 9x, 2000

·          Version 6 or above

4.4    NOT SUPPORTED:

 

Windows ME (Millennium Edition)

Tharstern NZ MIS Limited does not recommend the use of Windows ME in a workplace deployment.  This operating system is primarily designed for home and gaming use and does not offer the stability and security that is required in a production environment.

Windows 2000 Workstation and Server

These have not been supported by Microsoft for some time and the advent of new controls and updates to the compiler has meant that TharsternSQL v4 will not run on this is operating system.

Windows XP Home Edition / Windows Vista Home Editions

As the name suggests Windows Home Editions are designed for home and recreational use.  Many features that are required in a business environment are not available in this operating system and as such TharsternSQL will not be supported on this platform.

 

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5.   TharsternSQL Servers:

IMPORTANT NOTES ABOUT THE SPECIFICATION:

 

·        The benchmarks listed below are based upon a single server system dedicated to running the TharsternSQL MIS system.  This includes the running of the Windows 2003 Server operating system, Internet Information Server 6.0 (for Intranet only), domain security, Active Directory (on Windows 2003), IP addressing and name resolution services, file and print services, remote access support, backup software and services, anti-virus software and Microsoft SQL Server.  The hard disk size is based on industry experience and allows for the above applications only and general office usage, such as storage of small text base documents such as those created using Microsoft Word and Microsoft Excel and similar products.

·         Additional applications such as group collaboration services (Exchange Server), Internet routing, email (internal or external) or faxing services will increase server utilization.  Therefore, if an organization chooses to implement such applications, or requires storage for additional client/server applications, additional hardware may be required.

·         All servers should be configured with a disk raid array and a UPS (Uninterruptable Power Supply) to enable the server, in the event of a power outage, to shut down in an orderly fashion.

*A switched network is one in which Ethernet switches are used instead of standard hubs.  This reduces network traffic and thus provides a faster and more efficient network.  Switches should be used to connect servers, power users and distributed hubs together in larger networks.  Full Duplex (FD) means that the network connection, in this case between the server and hub / switch, can receive and send data at the same time.  Again this can drastically improve performance on large, busy networks.

5.1   The SQL Server

Sizing:

This is affected by:

·         the total number of users (‘sizing’); which TharsternSQL Modules are used and the server role;

·         the type and number of other applications being run on this server

·         and the number of users each of these use is also a major factor as well as who supports it – do they know SQL Server? 

·         The customer may also prefer the MIS / Accounts / CRM systems isolated from other applications.

Up to 30 Users:

The recommended server specification takes into account the above factors and should be addressed on a customer by customer basis. However below are some of the basic requirements for most, if not all, TharsternSQL T4 servers:

 

·          Windows 2003 Server (Standard or Enterprise Edition) including Internet Information Services 6.0

·          SQL Server 2005 (Standard or Enterprise) or SQL Server 2008 (Workgroup, Standard or Enterprise)

·          2GB RAM as a minimum and 4GB RAM is recommended for most server systems

·          RAID5 or better is strongly recommended on most systems.  RAID1 should be considered as a minimum.

·          1gbps network connection or 100mbps network connection as a minimum with good quality network switch

·          Remote Access for Tharstern Technical Support, preferably by a Remote Desktop session secure with a PPTP VPN.

·          Suitable Backup and Antivirus Solution

30+ Users:

Contact Tharstern.

5.2   Server Software

 

The server software should be Windows 2003 Server Premium Edition (comes with SQL Server and Microsoft Exchange).

If there are remote access requirements to consider (Terminal Services) Windows 2003 Premium will NOT allow the use of more than 2 concurrent Terminal Server licenses. In this instance you will need to discuss your particular requirements with your hardware provider.

NOT SUPPORTED:

Windows NT Server 4.0

Windows 2000 Server

Microsoft SQL Server 7.0

5.3   e4print Web Server

MINIMUM

Windows Web Server

+ FTP + PDFLib
Processor

2+ GHz

2+ GHz

2+ GHz

Memory (RAM)

512MB 512MB 1 GB
Network Speed 100 Mbps (Switched or FD*) 100 Mbps (Switched or FD*) 100 Mbps (Switched or FD*)
Hard Disk 18 GB 40 GB 60 GB
 

If this server is mission critical you may want to add RAID, redundant power and network. You will also need a high quality stateful inspection firewall such as Checkpoint, NetScreen or SonicWall. Tharstern NZ recommends the GTA GNATBox GB1000 which we consider to be value for money. Also include Virus Scanning Software.

 

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6.   Networks:

6.1     Network Cabling Topologies

 

TharsternSQL is supported on most standard network topologies.  Tharstern NZ currently supports our software package running on hardware products for 10BaseT, 100BaseT, 10Base2 or Token ring platforms should a customer decide that they wish to provide this themselves. However we highly recommend that customers move to a topology that supports 100mbps or greater connectivity.

Recommended:

            100BaseT Ethernet

            1000BaseT Ethernet

Supported (in addition to the above – but not recommended):

            10BaseT Ethernet

            10Base2 Ethernet

            Token Ring (16mbps)

6.2     Networking Protocols

 

The preferred protocol for TharsternSQL is TCPIP – although NetBEUI is also supported and is acceptable on small networks.  If TCPIP is used suitable name resolution methods (WINS and/or DNS) should be configured as well as a suitable IP addressing scheme.  Acceptable schemes are as follows:

            Class A networks                        10.x.x.x

            Class B networks                        172.16.x.x to 172.32.x.x

            Class C networks                        192.168.x.x

If an addressing scheme in this range is not implemented then additional costs may be incurred, especially in situations requiring Internet connectivity and routing.  Please refer to RFC 1917 for further information on industry standard addressing schemes.

6.3     IPXSPX

 

IPXSPX should not be used as the transport protocol on which the TharsternSQL software is run although it can still be installed on the client machine for connection to a Netware server.  On systems requiring both Netware and NT connectivity it is recommended that the Novell 32 bit client be used rather that the Microsoft Netware Client and that Novell Netware is the primary network logon.

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